Kejriwal Government all set to launch its cloud-based Health Information Management System; aims to revolutionise healthcare management by taking it to global standards
CM Arvind Kejriwal reviews the progress of Delhi’s Health Information Management System; directs officers to implement the system by 2023
HIMS very crucial for transforming the healthcare services of Delhi; will leave no stone unturned in providing international level treatment to the public: CM Arvind Kejriwal
Delhi’s e-Health Cards to be the first of their kind in the country; all medical information of the patient will be stored on the cloud
The Kejriwal Government is leaving no stone unturned in revolutionising its healthcare services and is set to provide every Delhiite with an eHealth Card by next year. Chief Minister Shri Arvind Kejriwal chaired a high-level meeting to assess the progress of Delhi’s Health Information Management System. He has specifically instructed the concerned departments to distribute the e-Health Cards at least 3 months before the HIMS system is implemented. It is expected to begin from March 2023. The Health Information Management System aims to revolutionise healthcare management in the state by taking it to global standards. A project of this scale and calibre has never been taken up in India. Notably, the e-Health Cards too, will be the first of their kind in the country where all medical information of the patient will be stored on the cloud. Along with the Chief Minister, Deputy Chief Minister Shri Manish Sisodia and Health Minister Shri Satyendar Jain were present in the meeting along with senior officials of the concerned departments.
Chief Minister Shri Arvind Kejriwal chaired a high-level review meeting to take stock of the progress made in the Health Information Management System(HIMS) and e-Health Card Project. Deputy CM Shri Manish Sisodia and Health Minister Shri Satyendar Jain were also present along with senior department officials in the meeting held at the premises of the Delhi Secretariat. The officials apprised the Chief Minister of the timelines with regards to the implementation of the project and presented him data on the progress made so far.
Instructing the officers to leave no stone unturned in delivering international-level healthcare service in Delhi, the Chief Minister said, “This project is very crucial for transforming the healthcare facilities of Delhi. We must ensure that the whole Health Information Management System project is implemented by 2023. At the same time, the government must start distributing the Health Cards at least 3 months before the HIMS project comes to the ground. They will be able to use the system as soon as it starts functioning. In this manner every resident will be able to benefit from it and we will be able to make our world-class facilities accessible to all.”
At the same time, the CM Office tweeted, Chief Minister Shri Arvind Kejriwal held a review meeting today regarding the progress of providing e-Health Cards to every citizen of Delhi and implementation of HIMS in the state. It was decided in the meeting that along with the implementation of HIMS in the year 2023, health cards would also be given to every Delhiite.”
People of Delhi will get freedom from long hospital queues
After the implementation of the Health Information Management System, people will get freedom from the long queues of hospitals. They will be able to get an appointment with the doctor they wish to see by accessing an online portal from the comfort of their homes. They will be designated a time frame to meet the doctor and will be able to get consultation as per that.
Surveys will be conducted to make eHealth Cards
The Delhi Government is making sure that people don’t have to make rounds of hospitals and offices to get their eHealth Cards made. The Delhi Government will conduct surveys across the entire state to make sure every citizen can get their eHealth Card made. The cards will also be made at hospitals and other dedicated centres. The cards will be distributed through a door-to-door campaign. The eHealth Card will contain the entire medical history of the cardholder and they will be able to get treated at any hospital on the HIMS system. One will not be required to carry medical reports and documents if they have the card.
The entire system will be digital and cloud based
The Delhi Government is trying to implement HIMS in all government hospitals of Delhi as soon as possible. Private hospitals will also be connected to it in a phased manner. All patient care related services like hospital administration, budgeting and planning, supply chain management, back end service and processes will be brought under this system. Health Cards will be issued through this system and will be available online for access. This will help the people of Delhi get all the information under one roof and immediate help in emergency cases. After its implementation, Delhi will become the only state in the country to have a cloud based health management system. At present, such a system is available in some developed countries like Sweden, Uganda and Germany.
Many provisions have been proposed for the health card project
Under the Health Card Project, QR code based eHealth Cards will be issued to the residents of Delhi on the basis of Voter ID and Population Registry from which demographic and basic clinical information of each patient can be obtained. Family mapping will be done through e-health cards for health schemes and programmes. It will be integrated with HIMS for seamless information exchange. Cards with QR codes will be distributed to each person after physical verification. Provisions will be made to issue modified or duplicate cards on the request of the people.
Call Centres will be made for a centralised health helpline
To implement the HIMS project, a centralised call centre will be set up at two levels. In the first level, call centre operators will receive calls and messages from people. After logging in to the CRM, they will assess the case and get it resolved and inform the available health care staff concerned. The operator will give the relevant information to the caller and a report will be generated at the end. On the other hand, at the second level, doctors and experts of the Delhi Government will receive calls and messages and give appointments to the patient. If the case is an emergency, the helpline will accept their call immediately and talk to them to solve the problem. If need be, they will contact a specialist doctor of the concerned disease.